IDB3524 - Digital Marketing Assistant (ICD) - Outsourced

Role Purpose

Provide support and assistance to THIQAH team in organizing, co-organizing, and promoting IsDB Group events and webinars/online meetings along with keeping track of all website and systems renewals, as well as managing the social media accounts.

Key Functional Accountabilities and Activities

Administrative Support:

• Provide logistical support for organizing IsDB Group events, meetings, workshops, training sessions, and B2B engagements.

• Facilitate effective communication and follow-up with internal departments and external stakeholders to ensure timely delivery of tasks and alignment of objectives.

• Maintain and update a centralized database and multimedia archive for all events and initiatives, including documentation, photos, videos, and related materials.

• Monitor and track renewal timelines for all relevant system subscriptions, website hosting services, and digital tools, ensuring uninterrupted access and compliance with agreements.

• Provide support to the team and perform other administrative tasks as assigned.

Technical Support:

• Maintain and update content on websites and landing pages using CMS tools.

• Support the development and maintenance of digital marketing assets, including websites, social media content, HTML invitations, and e-newsletters, ensuring consistency with IsDB Group branding.

• Develop, implement, and maintain an organized digital filing and archiving system to streamline document retrieval and ensure version control.

Qualifications/ Professional Experience

• At least 2 years of experience in Digital Marketing and Communications role is a must.

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field is required.

• Professional certification in Marketing, Communications, IT, Computer Science or any related professional certification(s) is a plus.

Competencies

Core Behavioral:

• Innovation and Initiatives

• Change Management

• Developing People Capability

• Partnership Management

• Strategic Thinking

• Self-Effectiveness

Technical Competencies:

• Content Management System

• Network Fundamentals

• Social Media Awareness

• Website Management

• Basic Design & Creative Tools

• Help Desk Support

• Documentation and Record-Keeping (Database)

Language Skills

• Capable of communicating in two of the working languages of the bank (Arabic, English, French) of which English is a must.