The consultant must provide the following:
• To develop and propose business case for outsourcing in IsDB and subsequently the outsourcing strategy and outsourcing guidelines for IsDB.
• To propose the governance structure to approve the outsourcing requests.
• Assessment on cost vs benefits.
• Propose the measurement and/or KPIs for the benefits of outsourcing.
• Review the exiting outsourcing arrangements in IsDB and propose a more beneficial or cost-effective ways to manage outsourcing in IsDB.
• Propose the process of vendor identification, evaluation, and selection process for outsourced companies.
• Conduct benchmarking with other MDBs or other organization within the industry to assess in what situation does outsourcing fits the best to address manpower challenges.
• Processes related to the outsourced workforce as part of the IsDB People Strategy and HR business planning activities.
• Tools and techniques of workload analysis, Professional-to-Support ratio, Benchmarks.
• Outsourcing best practices and different types of Temporary Work Arrangements.
• Outsourcing contracting matters in both IsDB HQ and IsDB Regional Hubs.
• DoA (Delegation of Authority)
• Budget.
• Study the exiting outsourcing arrangements in IsDB and prepare diagnostic report including gab analysis, benchmarking with other MDBs or other organizations, assessment on cost vs benefits.
• Prepare proposals including strategy, framework, governance, business case, overall measurement and KPIs, and outsourcing best practices and different types of temporary work arrangements in HQ and RHs.
• Prepare the detailed documents including:
- Guidelines for vendor identification, evaluation, and selection process for outsourced companies.
- Guidelines related to the outsourced workforce as part of the IsDB People Strategy and HR business planning activities.
- Tools and techniques of workload analysis, Professional-to-Support ratio, Benchmarks, Budget.
- Guidelines for contracting matters in both IsDB HQ and IsDB Regional Hubs.
- Guidelines and DoA (Delegation of Authority) related to outsourcing workforce including headcount, hiring, compensation and benefits , redeployment ,separation, ..