IDB2938 - Compliance Operations Specialist

Job Purpose

To implement and continuously monitor the adherence to IsDB IT governance frameworks including policies, processes, standards and guidelines covering the IsDB IT operating environment including service operations, solution operations, infrastructure operations, security operations and resiliency operations and provide assurance to IMDT management as well as support for internal and external audits by developing and maintaining repositories of relevant artifacts that provide tangible evidence of the compliance.

Key Accountabilities

• Contribute to the development and update of IT policies, processes, standards and guidelines related to IT governance, IT service management and information security covering the IsDB IT operating environment, including service operations, solution operations, infrastructure operations, security operations and resiliency operations 
• Establish compliance targets and execute processes to continuously monitor and measure the compliance to the IT policies, processes, standards, and guidelines across the IT operating environment
• Implement and operate appropriate tools, templates, reports, and other mechanisms to support the monitoring and measure of compliance to IT policies, processes, standards, and guidelines across the IT operating environment 
• Identify compliance gaps and develop and monitor action plans to address the compliance gaps across the IT operating environment
• Contribute to defining the scope of services for 3rd parties and service providers to ensure that compliance to IT policies, processes, standards, and guidelines across the IT operating environment is embedded within the service delivery
• Supervise third parties delivering compliance operations and monitoring services to ensure compliance to policies, processes, standards, and guidelines across the IT operating environment
• Define and organize repositories to develop and update artifacts that provide evidence and assurance of compliance with IT policies, processes, standards, and guidelines covering the IT operating environment and meet internal and external audit requirements
• Coordinate across IMDT internal teams to review the implementation of IT policies, processes, standards, and guidelines to ensure compliance across the IT operating environment
• Provide support for internal and external audits by collecting and organizing the required information related to compliance to defined policies, processes, standards, and guidelines across the IT operating environment
• Develop and deliver awareness presentations and orientation sessions related to compliance with IT policies, processes, standards, and guidelines covering the IT operating environment to internal IMDT teams, IT operations service providers, internal and external auditors and other key stakeholders 
• Support or lead communication with senior management, business stakeholders and department management through presentations and reports on progress, implementation and achievement related to compliance with IT policies, processes, standards, and guidelines covering the IT operating environment 

Education and Experience

Education:

• Bachelor’s degree in computer science, engineering, information technology or similar field

 

Experience:

• 5+ years of experience in implementing and maintaining compliance with IT policies, processes, standards, and guidelines in IT operating environments

 

Languages

• English(mandatory)
• Arabic(preferred)
• French (preferred) 

Skills and Necessary Knowledge

• kills & Necessary Knowledge
•  Strong knowledge and experience in implementing IT governance, IT service management and information security policies, processes, standards, and guidelines 
• Strong knowledge and experience in the IT operating environment including service, solution, infrastructure, security, resiliency operations ▪ Strong knowledge and experience in managing and supporting internal and external IT audits 
• Experience in implementing security controls according to industry standards across the IT operating environment 
• Strong knowledge and experience in building documentation and documentation repositories to meet compliance objectives 
• Experience in managing and coordinating with third-party service providers